These terms and conditions apply to all transactions on this site.  Please read them carefully and print a copy for future reference.  They do not affect your statutory rights.  Using this site indicates your acceptance of these terms.

These terms may change at any time.  Any changes will take effect on the date they are posted onto the side, date below.  You will be required to read and accept these terms and conditions prior to confirming your order, we advise you read the terms each time you place an order to ensure you are aware of any changes.

Website / Telephone Orders

When you place an order we will require your name, email address and payment details.  Without this information we will not be able to process your request or notify you of acceptance of your order.  A contact telephone number is required so that we may reach you if there is a problem with your order, or if your order requires a delivery quote.

Once your order has been submitted you will be issued with an order confirmation by email which will confirm your order details and reference number.  Please be aware this confirmation does not constitute order acceptable.  Order acceptance and the formation of a legally binding contract between yourselves and Worldwide Reproductions will only occur upon dispatch of your goods.

Once your order has been dispatched, the completion of the contract between Worldwide Reproductions and yourself takes place.  We cannot fulfil any obligations due to the following reasons - the product you ordered being unavailable from stock, our inability to obtain authorisation for your payment, the identification of a pricing or product description error or customers who fail to reach any order criteria set out in the Terms and Conditions.

We will inform you if your payment cannot be authorised or if your order has been declined, in these cases it may be suggested that you visit our store to complete your transaction.

 We reserve the right to reject any offer of purchase by you at any time.

We will take all reasonable care, in so far as it is in our power to do so, to keep your details secure but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Prices and Payment

All prices quoted are in Pounds Sterling and are displayed excluding VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system.  The total cost of your order is the price of the products ordered plus delivery.  Please note that orders placed in Northern Ireland, the Scottish Isles, the Scottish Highlands, the Channel Islands, Isle of Man, Scilly Isles and BFPO are not subject to standard delivery charges.  These locations carry a surcharge of which you will be notified within two working days of placing your order.  You can then either choose to accept and pay the surcharge or cancel your order and receive a full refund.

Payment is due on submitting your order. You confirm that the credit/debit card that is being used is yours.  All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.  If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.  Prices, offers and products are subject to availability.  If an item becomes unavailable we will offer an alternative or a full refund.

Whilst every effort is made to ensure the accuracy of the information contained within this website, occasionally an error could occur.  If an error is discovered in the price or description of an item you have ordered, you will be contacted immediately and given the choice of whether to continue or cancel your order. We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website.  We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.  We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold.  To be eligible to purchase products on this website and lawfully enter into and form contracts on this website under English law you must:

Register your real name, phone number, email address, payment details and other requested information.

Be over 18 years of age

Stipulate a delivery address in the United Kingdom.  Please note that PO box numbers are not acceptable.

Process a valid credit or debit card issued by a bank acceptable to us.

We do not accept international payment over the phone or via our website.  You can however make a bank transfer – please call our customer service team on 01283 740414 for more information.

Delivery, & Returns

Generally where an order contains more than one item, all items will be delivered at the same time once all items are available. Deliveries will only be made on week days, we do not currently deliver at weekends.  All lead time quoted are approximate and dependant on stock and location.

Deliveries can only be made to a mainland Great Britain address.  Deliveries will only be made to the address stated in your original order and they will not be left without a signature. Please ensure there is adequate unrestricted parking and unloading facilities for our vehicles.  Our drivers and instructed not to park on double yellow lines or in any other restricted area.  In this case the delivery will fail and a charge will be levied for this.  Our delivery company uses vehicles, 7.5 tonne and Luton vans, please ensure there is adequate access for the vehicle which is not restricted by low bridges or narrow lanes.

All delivery lead times shown on this website are estimated and cover working days only.

You will be contacted by telephone or email to confirm your delivery date.  Once a delivery date has been agreed you must be preset on this date to take delivery.  If for any reason you become unavailable to take delivery, please contact our customer service department as soon as possible, in any case no later than 2 working days in advance.  Otherwise we reserve the right to levy a second delivery charge to cover the cost of the failed delivery.

If you are reporting goods as delivered damaged, digital images of the damage will be required.  We are unable to process and damage claims without images.  Returned goods must be fully packaged prior to collection, our drivers are unable to collect any item which is not package, and in new and unused condition. We will arrange for exchange/collection of faulty goods on your next available order delivery.

We will endeavour to meet any date agreed for delivery, however we will not accept liability for any losses, costs, damages, charges or expenses caused by a delay in delivery of the goods.